Lochside Holiday House | 198

Really nice people to deal with

As always excellent customer service skills... it always feels very personal

Absolutely beautiful house in an equally beautiful setting. An ideal place to spend some time with family and friends. The House has everything you need for a home from home experience. I celebrated my 40th Birthday here and I now have some great memories to look back on. We will definitely stay here again. The hosts are fantastic and very helpful.

Really pleased to hear you had a good 40th and we look forward to welcoming you back another time.

Scotts Castle Holidays have been very helpful throughout the whole process and the staff are very helpful. I will definitely use them to book future holidays.

Thanks for your kind comments and we look forward to helping you book another holiday.

Lovely house beautiful location

Excellent service

Excellent property in a great location and a very friendly welcome including a mid week check by text that everything was ok.

We always try to do our best and are glad to hear you had a good time. Looking forward to welcoming you back next year!

Great service and very helpful on phone and email.

Always happy to help!

Very clean and comfortable

Thank you.

Easy online booking

Thank you.

Everything was magical: The first approach (the sun on the lough), the welcome from Ishbel (who went out of her way throughout our stay to make sure we were comfortable); the huge kitchen/diner/living room - that makes such a great hub, the amazing views from every window, the comfortable beds, the wilderness (dear, hares, pheasants everywhere). As well as being superbly located, equipped and laid out, this house is a rare wheelchair-friendly find that made our family get-together just perfect.

We were so pleased to hear you had a great time. Ishbel goes out of her way to welcome guests and will be delighted to hear you felt you'd been given the five-star treatment!

Responsive, helpful - and a genuine personal touch.

Thank you, we look forward to helping with your next booking.

The house is wonderfully located next to the loch on the river Spey and approached along a glorious single track road. The property is very well equipped and the kitchen diner provides the ideal focal point for large family group or friends get together. Comfortable bedrooms and shower facilities abound. Snug with wood burner provides a cosy place to retreat. All bedding was to highest standard a suggestion would be to provide a pillow option as pillows were to thick or to good for a couple if our group.

We're thrilled you loved your holiday. It's Visit Scotland rated 4 stars which I know the housekeeper works hard to maintain. Thanks for the feedback.

A seamless booking process with timely communication throughout and excellent instructions.

Thanks for your feedback and we're glad you found our booking service easy to use

Very well kept cottage, in fantastic location

We are glad to hear you enjoyed the cottage and the location. Thank you again for your review

Good communication throughout. Easy to do business with.

Thank you for your review, it’s great to hear you found the booking process easy

Very happy with the property - gorgeous location, well equipped, spotlessly clean, etc.
My only gripe is with the slightly aggressive notes (plural) left about cleaning the property on departure. I always leave a rental property in an acceptable condition, but don't expect to be told that I have to empty all bins, strip the beds, sweep the floors and vacuum the carpets.

It’s great to hear you found the house clean and well equipped, departure guidance is given to ensure a smooth handover, but thanks for your comments we will pass these onto the owner, look forward to welcoming you back to Scotts in the future.  

Everything was very smooth.

Thank you for your review, I’m glad you found the process smooth.

We had a wonderful two weeks stay at the property, which is in a stunning and very peaceful location. It is beautifully presented with generous, comfortable living spaces and large bedrooms. For dogs, the garden is secure and plenty big enough. It's also ideal for anyone with limited mobility as one of our party who is in a wheelchair found it easy to move around the house and had access to the downstairs en-suite bedroom.

Great that you loved the house. It really is a fab place and we are glad to hear your four legged friends had a good time as well.

Booking with Scotts Castle Holidays was straightforward and Nai was helpful when we had any questions.

We are delighted you found our booking process straightforward we always aim to make our customers lives a little easier.

Fantastic property in stunning location

We couldn't agree more, glad you thought so too and thank you for the review!

Easy booking procedure and very friendly staff - answers to all my questions very quick - followed by a fantastic stay at the lodge.

Thank you for your comments, we're delighted you found the booking procedure easy and staff friendly. We hope we can help with future holiday requests from you too.

Great property in a fantastic location. Spotlessly clean and really well equipped.

Thank you for rating both us and the property five stars! Sounds like you all had a wonderful time and we hope to welcome you back in the near future!

Great property in a fantastic location. Spotlessly clean and really well equipped.

Thank you for rating both us and the property five stars! Sounds like you all had a wonderful time and we hope to welcome you back in the near future!

The lodge was a fantastic property of 5 Stars that I would recommend to anyone considering booking it, every thought has been put into this property, It was enjoyed by everyone in our party and we have already booked up again!

We're delighted that you would recommend this Lochside Holiday Home, having visited the location and seen the lodge myself I totally agree it's fantastic, so great to hear you felt the same about the interior as well. We look forward to helping again in the future!

Process was easy but I did have to contact a couple of time as I did not receive info

Many thanks for the excellent review,  looking back over the correspondence we did re send a few details to you along the way. We're unsure if the original emails were diverted into your junk/ spam folder at the time but glad you received these safely in the end!

Excellent value for money. The standard of kitchen equipment, white goods and laundry facilities was excellent. Beautifully decorated with high quality furnishings. Great information for visitors.

Many thanks for the fab review, we agree this stunning holiday home is in a perfect location and has been furnished beautifully inside. Really pleased to hear you enjoyed the trip and found the lodge well equipped. 

This was a fantastic house in a stunning setting. The service from SCH before, during and after our holiday was exemplary.

Thanks so much for the lovely feedback regarding our service, it was great to help with your holiday plans and we would be delighted to hear from you again in the future! 

Modern, excellent, stunning, at a beautiful location.

Having visited Laggan and the surrounding recently, I totally agree it's a beautiful spot! The owners will be delighted to hear you rated the holiday home excellent, please don't hesitate to get in touch again in the future.

Very warm, friendly and professional service.

We strive to provide great customer service, so we're so pleased you found our service both friendly and professional. We would love to hear from you again sometime!

The property is a beautiful well equipped house in a stunning location. I would certainly recommend it.

Totally agree the location is stunning having recently drove by on a nearby visit. Great to hear you would recommend this lovely lodge and we hope to hear from you again in the future.

Excellent friendly, efficient and professional service. The text messages reminders were very helpful.

So pleased you rated us excellent, many thanks for taking the time to submit a review. Glad you found our information by text helpful, this is a new system so great to have some feedback on this.

Wunderschön eingerichtetes und sehr sauberes Haus, wundervolle Lage; sehr freundlicher und hilfsbereiter Service vor Ort - es hat an nichts gefehlt! Wir wünschten, der Urlaub ginge nicht zuende!

Having recently visited the estate and area, I totally agree this Highland Lodge is in a beautiful location. Glad that you found this a well-equipped holiday base and has everything you need, it sounds like you have many memories to cherish from this trip.

Schnelles Feedback, schöne Website, guter Service

Thank you for your feedback, we're delighted you found the service and website excellent and hope to be of help again in the future.

A beautiful property in an amazing location. Well equipped and very comfortable.

Sounds like you had a lovely holiday in this beautifully renovated farmhouse, we hope to hear from you again in the future. 

Staff were very helpful and pleasant at the time of booking. Payments were easy to make and it was very helpful that other parties could make payments too.

Many thanks for the excellent feedback for our service.  Great that you also found our online system useful, makes it a lot easier for guests in a large group to make their own payments towards the trip! 

Lovely property and location - definitely recommend.

Thank you for your excellent comments, great to hear you found the lodge and location excellent and would recommend to friends/ family. We hope we can help again in the future.

Fantastic service - brilliant communication and very helpful :)

Fabulous to hear you found our service brilliant and helpful, many thanks for taking the time to leave a review.

lovely cottage, very clean with all facilities will deff be going back even though its a bit of the beaten track well worth the drive.

Great to hear you found the property clean and well equipped. We agree, the fabulous views are well worth the trip! Don't forget we also offer a loyalty discount scheme for returning guests, and we look forward to helping with your next holiday!

excellent cottage . well worth the the drive for the scenery hope to go back again next year

Thank you for the excellent feedback, we would be delighted to welcome you back again to this beautiful farmhouse!

Fanrastic location, fantastic property. Extremely comfortable, very spacious and well equipped. Will definitely stay again.

Glad to hear you found this beautiful farmhouse comfortable and well equipped for your holiday, we agree the location is perfect and the views across the loch are fantastic!

Excellent communication from initial enquiry through to key hand over. Simple, easy to use & well structured online payment system. Overall, can highly recommend Scotts Castle.

Thanks so much for the lovely feedback regarding our service, it was great to help with your holiday plans and we would be delighted to welcome you back again in the future!