Policies

Your privacy on the internet is important to us and we want to make your online experience with us as secure and safe as possible.

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Privacy and Cookie Policy

  • What information do we collect and how?

    Visitors can enter personal details on forms throughout the site, including forms for booking a cottage holiday, requesting a brochure, and also for homeowner packs. Scotts Castle Holidays uses this personal information as a basis for notifications to users. These are called 'opt-in' emails.

    At Scotts Castle Holidays, we will monitor the domains from which people enter the Scotts Castle Holidays website. We analyse this data for trends and statistics. Subject to the provisions of this Privacy Policy, different Scotts Castle Holidays websites may use accumulated data for different purposes, which include service evaluation, planning, and marketing analysis.

    We also, like many other websites, use small files called Cookies, which are stored by the browser on your computer or mobile device. Users can opt out of the use of cookies at any time by switching these off through your browser. They allow websites to capture information such as user preferences and basic personal information which can be held for as long as necessary. We use this information to make sure our website works as efficiently possible, to enhance our user experience and for remarketing.

  • What will the information be used for?

    Where we collect names, addresses and other personal information including email addresses on our website, these will only be used by Scotts Castle Holidays. We will never pass that information on to any third parties.

  • 'Opt-in' Emails

    Visitors may 'opt-in' to receive site notifications, newsletters or other information via email. Visitors may remove themselves from such services at any time at their discretion. Any email sent to an 'opt-in' list will include directions for how an individual may remove him or herself from the list or an internet address where the user may find such directions. Other Notification: We may use personal information to contact users on an individual basis, in order to implement or enforce the Terms of Service of the Scotts Castle Holidays website.

  • Direct Marketing

    Subject to the above, we may as part of our business marketing activity, send information relevant to Scotts Castle Holidays products and services to individuals on our database. At any time individuals may request not to receive such information in the future by contacting Scotts Castle Holidays direct.

  • Surveys and Resulting Information

    Subject to the above, we may conduct surveys or other studies of our customer base and use this information for internal marketing and planning purposes. Participation in such surveys is at the individual's option; Scotts Castle Holidays does not conduct mandatory surveys.

Security

  • Site Security

    Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities.

  • Other Information

    Scotts Castle Holidays will at no time, unless such disclosure is required by law or a user specifically authorises such disclosure, disclose individual user personal information that is not publicly available to unrelated third parties.

    Where Scotts Castle Holidays becomes aware that an individual's personal information provided to us has been disclosed in a way not permitted by this Privacy Policy, we shall make reasonable efforts to notify the affected individual, as soon as possible and as permitted by law, of what information has been disclosed, to the extent that we know this information.

    The Scotts Castle Holidays website contains links to other websites, whether owned or controlled by Scotts Castle Holidays affiliates or unrelated third parties. Scotts Castle Holidays are not responsible for the privacy policies and practices of any linked website.

  • Your consent

    By using this site, you consent to the collection and use of this information by Scotts Castle Holidays. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


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