It’s always great to get feedback from the people who stay in our Scottish castles and large holiday houses. The two main criteria we look at (although the others are pretty important as well) are how visitors rate us (Scotts Castle Holidays staff that is) and how visitors rate the quality of the property they stay in.
As far as our customer service goes I am pleased to report that over the past five months, 100% of our clients felt our service exceeded their expectation. In fact not one visitor thought we had just ‘met their expectation’ or fallen below it! I am SO proud of my team at Scotts Castle Holidays, they are terrific to work with and according to all those they helped in the past five months – the sentiment is the same!
As far as the portfolio goes, 81% of our clients advised us that the standard of the properties they stayed in exceeded their expectations. Our goal now, in collaboration with the owners & housekeepers of these fabulous cottages & castles and large holiday houses, is to increase the score by 10% over the coming months.
If you want to Visit Scotland or learn more About Scotland in terms of how and where to rent a large holiday house, then we’d love to hear from you. You can contact our small team of friendly staff either by email [email protected] or by phone (01208 821 341).
If you are looking for something smaller you can view our range of Cottages & Castles apartments in Scotland, which include Hideaway Holidays in Sporting Lodges, Big Holiday Homes for Group Accommodation or House Parties in all areas of Scotland, including Perthshire, Aberdeenshire, Ayrshire, the East and West coasts of Scotland, the Borders, East Lothian and Southern Scotland.
Helping visitors find and rent self catering Scottish Castle Holidays and Large Holiday Houses for family and group holidays is what we do best, and what’s more WE LOVE IT!
Why not get in touch with us for some friendly advice, or alternatively have a look at our special offers page for last minute deals and discounts.